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Set your counter-productive strategies out to sea with story
My husband recently recounted an organizational change process that he had observed at a European client. Interestingly, it was based upon the story of the ancient ritual of a Viking funeral. In the...
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The Second Chance: The Challenge of the “Turn Around” Leader
Recently, the leadership skills of Yahoo’s “turn-around” CEO Marissa Mayer have come into question, for addressing what she deemed to be a symptom of a palpable organizational ailment. I was not...
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I Had a Life…But My Job Ate It?
Yesterday as I was driving home — I noticed the following bumper sticker as I waited at a light: “I Had a Life…But My Job Ate It.” Hmmm — how fitting that I would be stopped behind this particular...
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Becoming More Positive: Embracing “Plan B”
I’ve never been afraid of “Plan B”. You know — the plan that is implemented after “Plan A” goes down in a fiery ball of flames. I can thank my first two bosses for that perspective. Starting out in...
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Blamestorming & Other Telling Signs Your Organization is “Siloed”
I interface with organizations who have every intention of being collaborative. But, their collective actions and reactions tell a very different story. We may hold the hope of functioning as a...
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What We Can Learn About Leadership From Comcast’s Nightmare Customer Service...
Wow. Don’t get me started. My son has just spent the last 4 weeks trying to force Comcast to keep their promises to him. As a recent college grad, money really matters — and they really couldn’t care...
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Making Sense of Your Metrics
Most of us utilize metrics in one form or another. For better or for worse — they often become the focus of our day-to-day behavior. Monitoring metrics can be vital. However, when metrics begin to...
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Organizations: What You Put Out There Matters — So Keep it Real
We all have a vision in our mind’s eye of how we are perceived by the world. But, as humans we can serve as notoriously poor judges. I find that organizations can suffer from the same biases —...
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Losing Talent: Go Ahead, Tell Yourself It’s Mutual
I’ve recently published a post at Linkedin entitled, How Not to Manage a High Performer. (The comments are worth a look.) In the article, I discuss all of the ways we, as managers and organizations as...
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In Work Life — Kindness Matters
Kindness applies so clearly to our work lives. However, we rarely exercise the option to use it. We’ve all suffered workplace disappointments and detours. However, many of these low points could have...
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